Mobile and the Connected World
How do mobile device customers think? Peek inside.
Discover Assurant’s eight mobile device protection personas and what their traits say about what they need in their mobile device protection plans.
Mobile devices are the center of the connected world. Around 6 in 10 people say they couldn’t be without their phones for a day. And most connected consumers want value-added services like tech support (58%), sustainability-focused products (48%), and related services that support their connected lifestyles.
At Assurant, we’re providing solutions across the full device lifecycle to meet the needs of your consumers and your programs – from the time a phone is purchased to the time it’s traded-in, refurbished, and resold. We’re creating new protection bundles, enhancing software and support, and driving automation and speed across our award-winning service and repair facilities. At each step of the process, we use proprietary and patent-pending tech and live experts to quickly, easily deliver and optimize solutions across channels.
174 Million
1,700+
4.8/5.0
300 Million
customers served around the world
$100 Million+
invested in disruptive start-ups
174 Million
1,700+
4.8/5.0
300 Million
customers served around the world
$100 Million+
invested in disruptive start-ups
Retailers
Cable
Multi-device, Connected Home and mobile protection programs, sustainable trade-in and upgrade solutions, tech support, and other value-added services that increase lifetime customer value
Mobile and the Connected World
How do mobile device customers think? Peek inside.
Discover Assurant’s eight mobile device protection personas and what their traits say about what they need in their mobile device protection plans.
Mobile and the Connected World
Could AI Be the Secret to Better Mobile Repairs?
Discover how Assurant’s Authorized Repair Network uses personalized service and AI-driven Dynamic Fulfillment to increase mobile repair customer satisfaction.
Mobile and the Connected World
Q1 2025 Mobile Trade-In and Upgrade Data Trends Review
Our Trade-In and Upgrade Data Trends Review highlights some interesting movements in the industry during the first quarter of this year.
Mobile and the Connected World
How the Mobile Industry Is Revolutionizing Sustainability Practices
See business trends and achievements in mobile device circularity and learn how the industry can set new sustainability benchmarks for the future.