Connected Living

Protecting and connecting 300M consumers worldwide

Increase Customer Loyalty and Lifetime Value

Make customers happier and business more efficient with award-winning, modular solutions customized to your program’s goals. Whether you need to attract new customers, retain existing ones, drive industry sustainability or improve operational efficiency, our products and services integrate into your operations to optimize results. Through a unique combination of digital solutions and human expertise, we support every part of the customer lifecycle, from helping your customers protect and set up new purchases to repairing and repurposing legacy technology to maximize your revenue.

Article
A man kneeling in front of a row of washing machines inside a retail environment, talking with a female sales associate who is pointing out a specific feature on the machine.

4 strategies to maximize retail protection program revenue

Discover 4 proven strategies to increase attach rates, drive revenue, and build customer loyalty through optimized retail protection programs.

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What Type of Company Are You?

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Retailers

Premium protection and support for consumer electronics, smart home appliances, furniture, tools, jewelry, and more
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Mobile

Mobile and multi-device protection programs, sustainable trade-in and upgrade solutions, tech support, and other value-added services that increase lifetime customer value

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Cable

Multi-device, Connected Home and mobile protection programs, sustainable trade-in and upgrade solutions, tech support, and other value-added services that increase lifetime customer value

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OEM

Protection and support for electronics, smart devices, appliances, and more

What Type of Solution are You Looking For?

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Protection

Comprehensive coverage across products designed to optimize program performance

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Device Lifecycle & Sustainability

Proprietary analytics and trade-in incentives for optimal asset value recovery and device second life
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Service & Repair

In-store servicing, come-to-you repair, and everything in between

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Software & Support

Digital solutions for personalized tech and customer support from DIY to full service

Why Partner with Assurant

  • 174 Million

    mobile phones, appliances and electronics protected
  • 1,700+

    technicians around the world
  • 4.8/5.0

    star rating for tech support
  • 300 Million

    customers served around the world

  • $100 Million+

    invested in disruptive start-ups

  • 174 Million

    mobile phones, appliances and electronics protected
  • 1,700+

    technicians around the world
  • 4.8/5.0

    star rating for tech support
  • 300 Million

    customers served around the world

  • $100 Million+

    invested in disruptive start-ups


Latest Insights from Assurant

eBook
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Smart home CX: What today’s consumers expect

Explore expert tips for smart home customer support, like personalization, proactive service, and AI-driven insights. Download the full guide from Assurant.

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Article
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Is it time to upgrade your trade-in partner?

Explore what to look for in a trade-in partner. Learn how Assurant delivers innovation, scale, and sustainability across the full device lifecycle.

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Infographic
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$1.34 Billion Back to Consumers: Trade-In Programs Have Their Strongest Q2 on Record

Assurant’s latest Mobile Trade-In and Upgrade Industry Trends report reveals a mix of familiar patterns and new milestones, painting a picture of a maturing upgrade cycle and strong trade-ins.

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