Device Lifecycle Management

Programs that increase customer loyalty and product lifespans

Trade-in, Upgrade and Certified Preowned Device Programs

Our team of technology, mobile, and connected home experts are continually evolving proprietary pricing and SaaS-based platforms to support your device lifecycle program.  Through a combination of patented technology and human expertise, we create promotional trade-in and upgrade offers that attract new customers and drive repeat purchases. We sustainably repurpose used devices in more than 21 markets around the globe. And, along the way, we handle the logistics -- like device repairs, packaging, and shipping -- so your team can focus on generating revenue.
  • $10.5 Billion

    in value reclaimed for our partners
  • 21,000,000

    trade ins processed annually
  • 145,000,000+

    preowned devices repurposed
  • $10.5 Billion

    in value reclaimed for our partners
  • 21,000,000

    trade ins processed annually
  • 145,000,000+

    preowned devices repurposed

Our Comprehensive Suite of Device Lifecycle Solutions

Positive young African American female in casual outfit and glasses using and selecting smartphone in modern electronics store

Trade-In & Upgrade

programs that encourage demand and generate revenue from various new devices.
Claims_HP 1

Asset Value Recovery

that sustainably repurposes preowned devices in secondary markets around the world.
a person holding a phone

Sustainability

solutions for extending the lifecycle of devices.
Scanning phone over scanner

Market Insights

that include patented pricing algorithms to incentivize device trade-ins while maximizing secondary market revenue.
Article
shape

Minimizing E-Waste and Maximizing Value: Device Circularity as a Core ...

A Q&A with Rebekah Griffiths, Assurant’s VP of Product Management – Device Lifecycle Solutions on the impact of device circularity

Read Article

Why We're Rated Almost 5 Stars

We promise to take good care of your customers. But don't take our word for it. With more than 4M customer reviews, we average a rating of 4.8 out of 5 stars. Here are just a few of the things customers have said about us lately.


Industries We Partner With

a person holding a cell phone

Retailers

Premium protection and support for consumer electronics, smart home appliances, furniture, tools, jewelry, and more
a hand holding a phone

Mobile

Mobile and multi-device protection programs, sustainable trade-in and upgrade solutions, tech support, and other value-added services that increase lifetime customer value

a person holding a tablet

Cable

Multi-device, Connected Home and mobile protection programs, sustainable trade-in and upgrade solutions, tech support, and other value-added services that increase lifetime customer value

a close-up of a cell phone

OEM

Protection and support for electronics, smart devices, appliances, and more


Latest Insights from Assurant

Article
shape

Minimizing E-Waste and Maximizing Value: Device Circularity as a Core Business Strategy

A Q&A with Rebekah Griffiths, Assurant’s VP of Product Management – Device Lifecycle Solutions on the impact of device circularity

Read Article
Article
graphical user interface

Corporate Life Hack: Use Generative AI and Machine Learning to Prioritize Human Connections

If human connection and AI or machine learning sound like oxymorons to you, you’re not alone. Here are three shifts in consumer expectations and the results we’ve seen while integrating generative AI (gen AI) and machine learning to meet new expectations.

Read This
Article
a man in a suit smiling

Why It's Harder than You Think to Meet the Growing Demand for Mobility Solutions

The growing demand for mobility solutions has created a gap in the way mid-market and enterprise companies manage their employee-issued technology.

Read This
Man turning on lights with connected device protected by Assurant

Ready to talk to an expert?