Assurant Industry Insights

Assurant research and industry insights provides access to top innovation trends and tech solutions to help customers and businesses thrive in a connected world

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Call Center Excellence: 4 Case Studies on Customer Experience & Operational Success

Explore 4 Assurant case studies on improving call center performance. Learn strategies for customer experience, efficiency, scalability, and continuity.

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Article
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Assurant Strengthens Leadership Position in the Multifamily Housing Industry

Learn more about how Assurant is strengthening their position in the Multifamily Housing industry through an expanded portfolio and innovative, revenue-generating solutions for property managers.

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A consumer stands at the counter at an Assurant Authorized Repair Center location, preparing to hand their mobile device to a certified technician for their guaranteed repair appointment.

Could AI Be the Secret to Better Mobile Repairs?

Discover how Assurant’s Authorized Repair Network uses personalized service and AI-driven Dynamic Fulfillment to increase mobile repair customer satisfaction.

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Infographic
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Q1 2025 Mobile Trade-In and Upgrade Data Trends Review

Our Trade-In and Upgrade Data Trends Review highlights some interesting movements in the industry during the first quarter of this year.

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eBook
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Your ultimate professional guide to choosing the best renters insurance partner

Checklists to help you evaluate different renter’s insurance programs and their ability to meet the needs of your properties and your residents.

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How the Mobile Industry Is Revolutionizing Sustainability Practices

See business trends and achievements in mobile device circularity and learn how the industry can set new sustainability benchmarks for the future.

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Article
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10 Ways to Drive Sustainability in Your Mobile Device Programs

Boost sustainability in mobile programs with 10 proven strategies to create circularity, cut e-waste, and generate revenue. Discover actionable insights now!

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Article
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Is Hyper-Personalization the Future of Customer Experience?

How can tailoring unique customer journeys improve mobile customer experience, leading to higher engagement, stronger brand loyalty, and increased revenue?

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eBook
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Advancing Sustainability: Embracing the Circular Economy in the Mobile Device Industry

E-waste is a significant issue, with over 60 million metric tons discarded in 2024. Our eBook discusses initiatives for the mobile device industry to support a circular economy, reducing environmental impact and extending device lifecycles.

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