Assurant Industry Insights

Assurant research and industry insights provides access to top innovation trends and tech solutions to help customers and businesses thrive in a connected world

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4 ways to combat dealership turnover

The volatility of the labor market is hitting dealerships hard with turnover of sales staff estimated at 80%. What’s the solution? Download the white paper to find out.

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eBook
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Inside the Automotive Customer Experience

Today's car buyer is more empowered than ever. To succeed, you'll have to adapt to their changing needs and expectations. In this 15-page report, we summarized 5 customer mindsets and provide supporting evidence from our customer insights survey.

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Case Study
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How One Top U.S. Retailer Doubled Device Recovery Values

A case study of maximizing online sales for refurbished devices

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Article
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Automation and CX: The Modern Marriage

Using automaton to improve service and repairs for electronics and appliance is driving the customer experience to new heights.

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Article
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The Power of Automation

Take a look at how personalized experiences for device service and repairs can save your program money on a transactional basis, offer an improved customer satisfaction score, and decrease post-claim product churn relative to replacement.

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eBook
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F&I’s Role in The Next EV Wave

Our report outlines factors driving EV car demand and the opportunities they’re opening for your dealership’s F&I team. Learn more about EV market trends and the opportunities they’re opening for your dealership’s F&I team.

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eBook
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Inflation and F&I Profitability

For the first time since 2011, the cost of parts exceeded the cost of labor. Learn how inflation is impacting F&I profitability by continuing to drive up prices across the automotive sector, including auto repair parts and labor costs.

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Article
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Assurant Vehicle Care Service Contract: the simpler VSC

Despite their importance to dealer revenue, VSCs have failed to keep up with a changing automotive world. Assurant Vehicle Care provides a wider range of coverage options to meet customer needs.

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Article
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Q2 2023 Mobile Trade-in and Upgrade Industry Trends Report

Assurant mobile trade-in and upgrade industry trend report show mobile upgrade program growth as trade-in values continue to increase.

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