Shipping Insurance Claims

We are Here to Help!

We know that claims are frustrating. Use the box to the right to find out the best way to file a claim for your policy.

What do you need help with?


If you have a policy through Insurepost, you can use their online claims center to get the instructions on filing a claim, follow up on an existing claim or get in touch with a claims representative.


If you have a policy through Shipsurance, you can use their customer service center to file claims or check on your claims status online. You can also contact them by live chat, email, phone, fax or mail.

Looking for More Help & Support?

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Customer Support

Give us a call and we'll help you resolve all your claim related issues.


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