Global Housing
A Property Manager’s Guide To 5 Common Tech-Related Maintenance Calls
Renters want communities with modern amenities, but more tech means more maintenance calls. Explore five common tech-related issues property managers face.
From increasing lease conversions at move-in to protecting your properties and collecting resident-owed balances at move-out, the full resident experience is in your hands. And the right tools and resources make a huge difference to your bottom line, especially now. With the right tools, your team can attract more residents and move them in faster. Increase NOI. Minimize bad debt. Provide a stronger resident experience when it's needed most.
At Assurant, we're putting more than 30 years' experience to work helping teams across the country successfully manage their properties through unprecedented times. We provide security deposit alternative to increase occupancy, customizable renters insurance solutions to mitigate risk and recovery solutions to minimize bad debt. Let's work together to help your community – and communities across the country – recover and thrive.
2.5 Million
rental units protected
$4.7 Million
donated to global charities last year
17,292
volunteer hours spent helping communities
A+ rated
and trusted across all 50 states
Morgan Properties
“Assurant has the expertise, integrated capabilities and customer insight to make the insurance process seamless for our property managers and residents. Our continued partnership allows us to offer a complete portfolio of risk mitigation solutions that not only gives our residents affordable protection but also peace of mind.”
–T. Richman, Morgan Properties
Fat Property
“FlexDeposit® allowed us to reach a broader segment of our market and we found it to be cost-effective for us and our residents. We’ve also had higher occupancy and it’s served as a deterrent that’s kept many residents from breaking their lease agreements.”
-S. Epps, Fat Property
Rincon Partners
“Bad debt was making it difficult to lower move in costs and remain competitive. We needed to increase occupancy without decreasing our deposits. FlexDeposit® reduced our bad debt, increased occupancy and reduced risk by allowing us to keep our deposits higher while keeping resident costs low. Combined with Assurant’s claim payments, it’s boosted our bottom line. We’ve had a great partnership.”
-C. Marx, Rincon Partners
Value Companies Inc.
“All of our leases require renters insurance and Assurant’s seamless process makes it easy for our residents. Onboarding was smooth and our leasing agents are well versed in introducing the program. It’s built into our leasing process and getting residents to sign up is easy. Claims have been well handled and customer service quickly resolves any issues.”
-J. Linefsky, Value Companies Inc.
GWR
“What made Assurant stand out was the responsiveness of their staff. ARS has helped us increase our collections and allowed us to realize revenue from bad debt recovery that was previously lost. I have found great value in our partnership because it has taken collections off my plate. I am able to trust Assurant to handle collections for GWR, which allows me to focus on other items that need my attention.”
-Ryan H. Raser, Director of Operations
Inland Real Estate
“We were looking for ease of use and reduced staff workload while generating ancillary revenue, and Assurant clicked all those boxes. Cover360 took the renters insurance workload and shifted it to your platform where it’s taken care of by your team, which is phenomenal.”
-Mike Behrens, Ancillary Services Director
11 Questions to Check Your Property Risk
Global Housing
A Property Manager’s Guide To 5 Common Tech-Related Maintenance Calls
Renters want communities with modern amenities, but more tech means more maintenance calls. Explore five common tech-related issues property managers face.
Global Housing
4 Key Takeaways From OPTECH 2024: How Improving the Resident Experience Can Increase Occupancy for PMCs
OPTECH 2024 was a game-changer! From the future of Multifamily Housing to tech-driven resident experiences, streamlined processes, and affordability trends, the event showcased exciting innovations shaping our industry. Ready to embrace the future?
Global Housing
A Maintenance Fix to Win over Renters?
From acquiring smart devices to increased streaming, your residents’ need for tech support will become an expected part of their property amenity needs. How are your communities preparing for this increased demand?