CONNECTED PRODUCT SUPPORT & PROTECTION

Exceed Expectations Across the Connected Customer Experience

Connected Product Services Overview

Meet your business goals faster and pivot when you need to with a partner that has your back. From providing the latest customer research and compliance know-how to handling technical support, repair and asset disposition – we do the heavy lifting so you can focus on how to beat the competition and generate additional revenue. 

If you’re interested in becoming part of our service network, complete the Service Network Application.

Carriers

Get end-to-end management across the mobile device lifecycle. 

Manufacturers

Gain economies of scale and shift ahead of the market. 

Multi-Service Operators

Build a program that increase adoption rates using our flexible capabilities.  

Retailers

Offer your customers premium protection, tech support and customer service. 

Put Assurant’s expertise to work for you.

  • 153 Million

    mobile phones, appliances and electronics protected

  • 1,700+

    technicians around the world

  • 4.8/5.0

    star rating for tech support

  • 300 Million

    customers served around the world

  • $100 Million+

    invested in disruptive start

  • 153 Million

    mobile phones, appliances and electronics protected

  • 1,700+

    technicians around the world

  • 4.8/5.0

    star rating for tech support

  • 300 Million

    customers served around the world

  • $100 Million+

    invested in disruptive start

Latest Mobile & Connected World Insights from Assurant

Young adults taking a selfie

Mobile and the Connected World

Q3 2022 Mobile Trade-in and Upgrade Industry Trends Review

In the third quarter, trade-in programs have returned over $970 million to consumers, a 28% increase over the previous quarter. Read more.

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Illustrated Image of a Smart Home

Mobile and the Connected World

Creating A Sustainable Path To Smart Home Growth

Trade-in programs provide a great incentive to upgrade smartphones. Being able to give consumer electronics a second or even third life while providing connectivity to many around the world are just a few benefits contributing to reducing e-waste.

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Man and woman looking at smartphones

Mobile and the Connected World

Trade-in Trifecta: It’s a Win-Win-Win

It is possible to make the most out of the mobile device lifecycle. Trade-in programs are a win-win-win for all parties involved—consumers, mobile carriers, OEMs, large retailers, and cable operators—and they help protect the environment.

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