Service & Repair

When tech breaks, we fix or replace it. Fast.

Accidents Happen. Customer Satisfaction Shouldn't Take a Hit.

Around 60% of connected consumers will be frustrated by their tech this year. When they need help solving their challenges, Assurant has them covered. Our team of 2,200+ experts work with automated, AI-driven repair and replacement systems to fix or replace damaged tech as quickly as same day.
  • 6,500,000

    devices repaired last year alone
  • 40%

    more coverage than the nearest competitor
  • 2,000

    locations around the world
  • 6,500,000

    devices repaired last year alone
  • 40%

    more coverage than the nearest competitor
  • 2,000

    locations around the world

Our Comprehensive Suite of Service & Repair Solutions

Scanning phone over scanner

Dynamic Claims Fulfillment

that uses your preset guidelines to provide the fastest resolution.

Come-to-You Technicians

who meet customers at home, work, or anywhere else.

Device Care Centers

that repair, replace, and ship more than 21M devices each year.

Global Repair Stores

that specialize in same-day, walk-in repairs for instant resolution.

Why We're Rated Almost 5 Stars

We promise to take good care of your customers. But don't take our word for it. With more than 4M customer reviews, we average a rating of 4.8 out of 5 stars. Here are just a few of the things customers have said about us lately.


Industries We Partner With

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Retailers

Premium protection and support for consumer electronics, smart home appliances, furniture, tools, jewelry, and more
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Mobile

Mobile and multi-device protection programs, sustainable trade-in and upgrade solutions, tech support, and other value-added services that increase lifetime customer value

a person holding a tablet

Cable

Multi-device, Connected Home and mobile protection programs, sustainable trade-in and upgrade solutions, tech support, and other value-added services that increase lifetime customer value

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OEM

Protection and support for electronics, smart devices, appliances, and more


Latest Insights from Assurant

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Why Our Expert Thinks Properly Applying AI and Automation Should Be A Little … Boring

A Q&A with Pete Bremer, Assurant’s VP of Global Automation Engineering

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Case Study
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How One Top U.S. Retailer Doubled Device Recovery Values

A case study of maximizing online sales for refurbished devices

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Automation and CX: The Modern Marriage

Using automaton to improve service and repairs for electronics and appliance is driving the customer experience to new heights.

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Man turning on lights with connected device protected by Assurant

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