Assurant® TechPro

The smart one-stop solution for your residents’ connected devices and tech

Are you looking for ways to elevate your property amenities while reducing your maintenance burden? Assurant® TechPro is the answer.

Assurant TechPro is a high-tech, high-quality, premium tech support solution that helps residents with nearly any consumer electronic device or tech challenge through a support channel at their convenience.
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This includes:

  • Setup for nearly any brand of smartphones, tablets, PCs, home theater systems, smart home devices, and smart appliances
  • Data backup and transfer
  • Connectivity and Wi-Fi issues
  • And more!

Your residents have access to unlimited live tech support 7 days a week, and can connect instantly with expert tech anaylsts via call or chat. Plus, self-help content is available 24/7 in the app.

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Renters want communities with modern amenities, but more tech means more maintenance calls. Explore five common tech-related issues property managers ...

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Why choose Assurant TechPro?

  • chat bubble iconss
    98% resolution rate without transferring a call
  • Thumbs up icon
    Higher customer satisfaction with a 4.7 average star rating
  • Improved device performance and interoperability
  • Premium omnichannel tech support
  • chat bubble iconss
    98% resolution rate without transferring a call
  • Thumbs up icon
    Higher customer satisfaction with a 4.7 average star rating
  • Improved device performance and interoperability
  • Premium omnichannel tech support

How it works

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Addressing the increased need for smart amenity support for property owners and leasing staff

Joe Settimi, Assurant’s Senior Vice President of Renters Solutions, shares how Assurant TechPro is taking the stress out of move-in.

“Today, over 25% of maintenance calls into property maintenance is for tech support. We’ve worked with our PMC partners to develop a service called Assurant TechPro. This allows a resident to receive tech support on any type of connected device; it could be a camera, laptop, gaming system, etc. Not only does it provide a turnkey service, but it also gives the property manager an opportunity to generate revenue.”

– Joe Settimi, Senior Vice President of Renters Solutions at Assurant

Read the latest insights from Assurant

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eBook
graphical user interface

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A Maintenance Fix to Win over Renters?

From acquiring smart devices to increased streaming, your residents’ need for tech support will become an expected part of their property amenity needs. How are your communities preparing for this increased demand?

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Ready to hear more?

Contact your Assurant rep or fill out this form and we’ll be in touch.

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