Mobile and the Connected World
How the Mobile Industry Is Revolutionizing Sustainability Practices
See business trends and achievements in mobile device circularity and learn how the industry can set new sustainability benchmarks for the future.
58% of connected consumers say they've experienced issues with setup and installation.1
61% of people who experience difficulty setting up their devices seek professional help2, and 40% of device returns are due to installation challenges3.
At Assurant, we're using digital and human expertise to help consumers get the most value out of their entire connected device ecosystem. And we're delivering premium, unmatched tech support that's proven to increase NPS and convert first-time buyers into repeat customers.
58% of connected consumers say they've experienced issues with setup and installation.1
61% of people who experience difficulty setting up their devices seek professional help2, and 40% of device returns are due to installation challenges3.
0:15 or less
98%
4.85 stars
84
1 The Connected Decade, Examining Consumer Attitudes Towards Connected Devices, Assurant, June 2023.
2 The Connected Consumer and Changing Support Needs, Parks Associates, 2021.
3 Support Services for Modern Connected Lifestyles, Parks Associates, 1Q2023.
* March 2024 Assurant Reporting
Mobile and the Connected World
How the Mobile Industry Is Revolutionizing Sustainability Practices
See business trends and achievements in mobile device circularity and learn how the industry can set new sustainability benchmarks for the future.
Mobile and the Connected World
10 Ways to Drive Sustainability in Your Mobile Device Programs
Boost sustainability in mobile programs with 10 proven strategies to create circularity, cut e-waste, and generate revenue. Discover actionable insights now!
Mobile and the Connected World
Is Hyper-Personalization the Future of Customer Experience?
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