Assurant Mobile Device Protection

Better subscriber experiences with innovative device protection

Higher NPS. Happier Connected Customers.

Mobile devices are the lynchpins in the connected ecosystem. They connect your customers to almost every other piece of smart technology in their homes and cars, and they act as day-to-day communication systems for work, social networking, and information sharing.

When a smartphone is broken, damaged, or lost, the importance of a premium customer experience can’t be overestimated.

Assurant’s mobile device protection program is designed to deliver superior repair and replacement results quickly to keep your customers connected to their daily lives. As the only vertically integrated provider that owns and integrates every stage of the device lifecycle, we deliver a seamless experience with dynamic claims fulfillment, award-winning customer service, and advanced diagnostic tech support.  

Your customers get back up and running faster, more conveniently, and without hassle. The result? Improved upgrade rates and revenue for you, and a world-class experience for your customers.

 

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A seamless customer experience

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Improved revenue and cost structure

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Increased transparency and control

Trust Assurant’s Mobile Protection Program

Choosing the right protection partner can give your business a competitive advantage, improving your customer experience and revenue.

  • 1st to offer

    a mobile device protection product in the U.S.

  • 1st to bundle

    financing, trade-in/upgrade, and device protection solutions in several global markets

  • 300M+

    customers supported worldwide

  • 61 million

    mobile devices connected and protected

  • 8 of the top 10

    telecommunications companies partner with us

  • 35 years’ experience

    protecting mobile customers

  • 1st to offer
  • 1st to bundle
  • 300M+
  • 61 million
  • 8 of the top 10
  • 35 years’ experience

What Mobile Customers Say About Assurant

From cracked screens to lost devices, we help your customers repair or replace their mobile phones quickly and without any hassle so they can get on with their lives. Take it from them.

Advanced Diagnostic Tech Support and Dynamic Claims Fulfillment

Device protection is the piece of the puzzle that reassures customers their investments are safeguarded. But they also need other types of support, from device set-up and data transfer to fast and reliable claims fulfillment. Mobile carriers that partner with Assurant have a competitive edge at every part of the consumer lifecycle.

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Mobile Tech Support

Explore advanced diagnostic experts from Assurant’s Personal Tech Pro team and self-service options in our Pocket Geek Mobile application.
Mobile Tech Support
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Dynamic Claims Fulfillment

We combine industry-leading dynamic claims management with best-in-class risk mitigation to deliver unparalleled experiences for your customers.

Dynamic Claims Fulfillment

Latest Mobile Insights

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Mobile and the Connected World

Mobile Market Innovation

For decades, Assurant has quietly launched one innovation after the next in the mobile protection space. Today, many of our market firsts have been copied by others, but we’re still inventing.

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a group of people looking at their phones

Mobile and the Connected World

Enhancing Customer Experience with AI and Machine Learning

With more than 30 fulfillment options, how do customers choose the right one for them? We make it easy. Dynamic fulfillment delivers ideal resolution paths based on cost, CX and risk.

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Video thumbnail for Assurant’s ProtectSelect, depicting a network of digital devices and icons that highlight themes of connectivity and protection.

Mobile and the Connected World

Assurant Protect Select

Today’s consumers want customization and flexibility – and that applies to their device protection plan, too. Our research shows that flexibility increases both purchase intent and persistency.

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Talk to an Assurant Mobile Expert

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