Assurant Virtual Inspection

An Assurant TPA Product

Easy-to-use web-based solution so your clients don't need to wait on an inspector.

A Better Way to Handle Routine Claim Inspections

A mechanic dressed in blue checking the car engine and holding an ipad

For complicated claims, an on-site physical inspection is ideal. Yet, third-party inspector services are time-consuming, and can delay claims decisions and keep consumers waiting. But, routine claims are great candidates or virtual inspections.

Assurant Virtual Inspection is an easy-to-use web-based solution that can maximize fraud prevention, speed-up the claims process and improve customer satisfaction because there's no need to wait on an inspector.

On the app or on the web, all you need is a good internet connection and a smartphone or tablet.

Better Routine Claims Inspections Start Here

Assurant Virtual Inspection can be white-labeled and used as a stand-alone solution or integrated with your claims system. It requires:

  • NO upfront investment
  • NO complex technology
  • NO waiting period to see real results

Benefits of Virtual Inspection

Assurant Virtual Inspection leverages built-in fraud detection technology to prevent the submission of deceptive evidence. And, because this is done digitally, claims evidence arrives much sooner.
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Maximize fraud prevention

Identify unethical practices before they have a negative impact on your business.
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Speed up the claims process

Minimize the need for on-site inspections and manual paperwork.
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Improve your customer satisfaction

Make customers happier by returning their vehicles sooner.

How Our Virtual Inspection Process Works

Virtual Inspection Step 1


Adjudicator sends photo or video request to repair shop.

Virtual Inspection Step 2


Repair shop sends photos or video to adjudicator.

Virtual Inspection Step 3


Adjudicator reviews information.

Virtual Inspection Step 4


Adjudicator approves or denies the claim.

Front Interior of a car with graphics indicating a connected car

Ready to learn more about Assurant Virtual Training?

Our team of experts are here to help answer any questions.