Mobile and the Connected World
eCommerce Protection Plan Growthand Optimization
See how Assurant helped increase protection plan attach rate by 60% for one of the largest retailers in the U.S.
As convenience and ease of use become increasingly important parts of the customer experience, we've seen a growing interest in innovative, value-added support. For example, a recent Assurant study found that 70% of consumers are more likely to purchase a connected device if value-added support, like protection and repair, are offered at the time of purchase. This number represents a 44% jump from pre-pandemic levels when we conducted the same study in 2019.
And, when it comes to support for appliances, tech, and other products, consumer preference for come-to-you repairs has risen 120% since the onset of the pandemic. At Assurant, we're meeting this demand with a robust come-to-you repair network. Our technicians will meet your customers at their houses, at their offices, or anywhere in between.
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Mobile and the Connected World
eCommerce Protection Plan Growthand Optimization
See how Assurant helped increase protection plan attach rate by 60% for one of the largest retailers in the U.S.
Mobile and the Connected World
Q3 2024 Mobile Trade-In and Upgrade Industry Trends Report
Trade-In Programs Hit a New High: Over $1 billion was returned to consumers in Q3 2024, marking the first time this has been reached in the third quarter.
Mobile and the Connected World
Launching Complementary Standalone Protection and Service Membership
Find out how Assurant Helped a Multibillion-Dollar Retailer Expand Protection and Service for Consumer Electronics, Appliances, and Mobile Devices
Talk to an Assurant expert about how our extensive service and repair network improves customer satisfaction.