Social Responsibility

OUR COMMITMENT

At Assurant, we maintain our goal, to help people protect what matters most, with a deep commitment as a responsible corporate citizen. As we focus on achieving long-term profitable growth and building a stronger Assurant for the future, we are determined to do so in a way that delivers greater social value. Our corporate social responsibility (CSR) framework consists of four pillars: Impact on the community; Responsible employment; Integrity and ethics; Commitment to the customer.

THE FOUR PILLARS OF ASSURANT'S SOCIAL RESPONSIBILITY

Impact on the community

To actively participate in strengthening the communities in which we live and work around the world, while running our business with significant environmental commitment, we focus on community giving, responsible investment, climate action and reducing energy consumption, emissions and waste production. Supporting our communities through donations and volunteerism increases employee engagement and reinforces our commitment as responsible corporate citizens. Our philosophy of giving to the community is summed up in five words: Assurant cares about you. Assurant recognizes that climate change poses real and substantial risks to the communities we serve, our business, our industry and our planet. In addition to reducing our own environmental impact, we have a responsibility to our stakeholders to research and promote responsible climate action.

Responsible employer

Uncommon outcomes require uncommon thinking. We seek diverse perspectives and aspire to promote diversity in our leadership and employees by fostering an inclusive culture. Within this culture, we offer employees opportunities for continuous learning and improved skills, feedback and teaching.

Integrity and ethics

To maintain our core values and remain leaders in risk management solutions, we believe it is our responsibility to assess, without inconvenience, risk across our global operations and product development processes. By acting ethically, leveraging our experience in risk management and complying with all laws and regulations, we gain the trust of our clients and investors. Our reputation as an ethical, fair and honest company is paramount.

Commitment to the customer

As a global company with a diverse customer base, serving more than 300 million customers worldwide, our primary responsibility is to maintain our values while protecting what matters most to our customers. To achieve our high level of consumer engagement, let's embed our customer-focused corporate culture across all partners globally; leveraged common customer experience tool sets including measurement boards throughout our entire enterprise; and we held a corporate forum to provide learning and visibility into the progress of our customer experience programs to the leadership team.